摘要
Additionally, the Facility Manager must be capable of preparing cost estimates, understanding design requirements and construction documents, overseeing the installation of capital equipment, and implementing cost control measures.
The Facility Manager maintains schedules, surveys facilities for potential improvements, and drives customer satisfaction by managing and measuring it at the site level, taking corrective actions when necessary. Close collaboration with HSE, Procurement, and Finance teams is essential, and the Facility Manager reports directly to the Head of REFS for Central Eastern Europe.
About the Role
Key Accountabilities:
1. Facility Operations & Customer Engagement
- Ensure the workplace is comfortable and productive for employees.
- Collect and act on customer feedback to improve workplace satisfaction.
- Manage space allocations, office moves, and seating arrangements according to business needs.
- Address daily facility issues, ensuring reliable and efficient site operations.
2. Maintenance & Compliance
- Oversee preventive maintenance to ensure buildings and facilities are functional, safe, and compliant with regulations.
- Monitor health, safety, and energy usage to improve efficiency and sustainability.
3. Vendor and Service Management
- Work with procurement to ensure cost-effective services.
- Manage providers for cleaning, security, landscaping, food services, etc., and assess their performance using metrics like SLAs and KPIs.
- Negotiate contracts and identify opportunities for cost reduction.
4. Workplace Support Services
- Supervise non-technical services such as reception, mail delivery, cleaning, pantry management, office supplies, and transportation.
- Coordinate services like parking, shuttle management, and gym operations.
5. Health, Safety, and Environment Compliance
- Ensure facilities meet health, safety, and environmental standards.
- Promote a positive safety culture and proactively mitigate risks.
6. Real Estate Management
- Communicate with landlords on building maintenance and sustainability improvements.
- Handle lease-related negotiations with Procurement and Legal.
- Collaborate on service delivery and improvements.
7. Metrics and Reporting
- Track and report key performance indicators (KPIs) such as financial results, customer satisfaction, and energy efficiency.
- Provide insights on space usage, service quality, and cost efficiencies.
Minimum Requirements:
- Technical Expertise: 8+ years in facility management (preferably in pharmaceuticals or related industries), with knowledge of operations, finance, and maintenance.
- Leadership: Ability to lead projects and vendor teams effectively.
- Vendor Management: Skills to select vendors, negotiate contracts, and ensure high performance.
- Problem-Solving: Proactively resolve challenges to ensure business continuity.
- Communication: Clear communicator with strong interpersonal skills to interact with stakeholders and employees. Ability to confidently delivery presentations in English.
- Education: Bachelor’s in business administration, Finance, Architecture, or Engineering (engineering is recommended for specific sites).
- IT: Literate and used to working with various IT platforms
- Language: Professional level of English and Czech
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.